Privacy Policy for Validus Health and Wellness
At Validus Health and Wellness, we are dedicated to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, and communications.
1. Information We Collect
We collect personal information from you when you visit our website, sign up for our services, make a purchase, or interact with our communications. The types of personal information we may collect include:
Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and other login credentials.
Payment Information: Credit card details, billing address, and transaction history.
User Preferences: Information regarding your preferences for receiving communications and special offers.
Usage Data: Information about how you use our website, including IP address, browser type, and activity on our site (e.g., pages viewed, time spent).
2. How We Use Your Information
The personal information we collect is used to provide, improve, and personalize our services to better meet your needs. Specifically, we use your information for:
Account Management: Managing your account, processing transactions, and responding to customer service requests.
Communications: Sending you important member updates, account information, product news, exclusive offers, program benefits, and other marketing communications. You can opt out of marketing communications at any time by following the unsubscribe instructions provided in our emails.
Personalization: Customizing your experience on our website and tailoring product recommendations based on your preferences.
Security and Fraud Prevention: Protecting our website and services from security threats, unauthorized access, and fraudulent activity.
Legal Compliance: Complying with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not share, sell, or rent your personal information to third parties for marketing purposes. However, we may share your data with trusted third-party service providers and partners to help us deliver our services, including:
Payment Processors: To process your transactions securely.
Email Service Providers: To send email communications on our behalf.
Analytics Providers: To help us understand how users engage with our website and improve user experience.
These third parties are required to protect your information and use it only for the purposes specified in this policy.
4. Data Protection and Security
We take the security of your personal information very seriously and implement a variety of industry-standard security measures to protect your data. These include:
Encryption: We use secure encryption protocols (SSL/TLS) to protect the transmission of sensitive information, such as payment details.
Access Control: Access to your personal information is restricted to authorized personnel who need it to perform their duties.
Data Storage: Your information is stored securely on servers that are protected from unauthorized access, disclosure, or alteration.
While we strive to protect your personal information, no method of transmission or storage is completely secure. As such, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies (such as web beacons and pixels) to collect information about your browsing behavior and improve your experience. Cookies are small data files stored on your device that allow us to remember your preferences and track how you interact with our site.
You can manage your cookie preferences by adjusting your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website.
6. Your Privacy Rights
Depending on your location, you may have certain rights under data protection laws, including:
Access: The right to request a copy of the personal information we hold about you.
Correction: The right to request that we correct any inaccuracies in your personal information.
Deletion: The right to request that we delete your personal information, subject to certain legal requirements.
Data Portability: The right to request that we provide you with your personal information in a structured, commonly used format.
Opt-Out: The right to opt out of marketing communications.
To exercise any of these rights, please contact us at support@validus.care. We will respond to your request in accordance with applicable laws.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information.
8. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Validus Health and Wellness
Email: support@validus.care
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.